“Upon my first conversation with Patriot Equipment, I thought the pricing was too high for a 375 cfm compressor. Tim did warn me that once the Tier 3 Units ran out of production, the price would jump several thousand dollars. I will admit I thought it was a sales pitch, but after checking around a couple of weeks Patriot’s price was an excellent price for a quality built 375 cfm unit. From start to finish Patriot kept us in the loop and pushed to get this unit ready for pickup as soon as possible. In fact they were one week earlier than expected.
It is refreshing to find someone to deal with that takes my business seriously and perhaps more important, appreciates my business. As to the Kaeser M I00, while we have not had it in use for a long period of time, our early opinion is overall satisfaction and performance is exceeding what we expected. This is our first Kaeser unit and we will look to purchase their compressors as necessary in the future.”
- Craig Bower / President Midwest Paint Service of Black Hawk, SD
“Good afternoon Tim,
Just received our Power Buggie everything looks great and in great working condition. Very strong unit a whole lot stronger than the ones we used to have to rent from the local rentals places. Thank you so much for your professionalism and standing by your word through the whole process. Very glad we met you and did this awesome investment with your expert knowledgeable help. You will be the one we contact with any other equipment we need to purchase that’s for sure. Have a great day and thank you so much again.”
- Juan Angulo Manager / Estimator Hernandez Masonry LLC of Kennewick, WA
“My Multiquip Reversible Plate Compactor came today and I am very pleased with the unit and the entire purchasing process. I worked with Tim the owner of Patriot Equipment from the first phone call all the way through the process. He did a great job explaining everything, answering all my questions and keeping me up to date with delivery. I highly recommend Patriot Equipment and will call them first the next time I need equipment. I now own a great machine for about 35% under msrp. Thank you”
- John Denninger, Chesterfield Lawns & Landscapes of Weldon Spring, MO
“A great company to work with. Excellent customer service, we got updates throughout the whole process, and they asked the questions we never thought of. We would defiantly work with this company again”
- Terri Nowicki, Horizon Brothers Painting of Howell, MI
I am writing to you today to let you know that George has delivered the John Deere 160CLC Excavator. We will be getting it on site to work it tomorrow, so far we are very happy with the machine and the way you described it to us is spot on.
I cannot thank you enough for the professional manner you handled the purchase of this machine. From our first contact you have went above and beyond to make this purchase work out for us. It is very refreshing to have someone do what they say they are going to do and in the time frame they say it would be done and it was. I appreciate that you took time out of your busy schedule to personally contact our accountant to make sure that the sales tax issues were sorted out and done correctly.
We look forward to working with you in the future and if should ever need a reference from my dad, Nick or myself please let me know.“
- Charlie Capozzo, Capozzo & Sons Excavating of Richmond, MI
Thanks for the reply. As promised, some information about the MQ generator deployments.
Attached are two photos…
At one point in the storm as of February 2nd-6th a total of 853,000 were without power in the 3 county region of Chester, Bucks, and Montgomery. Our MQ inventory since Hurricane Sandy was a valuable resource for our inventory that was quickly depleted for various county facilities and operations.
Thanks again for a quality product and support.”
- Norman G. Auvil | Director Special Deployment and Response Office - Pennsylvania Emergency Management Agency
“I didn’t get a chance yesterday but was planning on emailing you that the unit arrived in good condition and we hope to start using it soon. In addition, I really wanted to let you know that it has been a pleasure working with you. You have been fantastic! Next time I have a piece of equipment you carry, I assure you will be my first call. Thanks again”
- Brian Cassayre - Director of Facilities Justin-Siena High School
“Thanks for bidding and providing the generator to our Authority. Equipment delivered was exactly what we ordered. Very smooth and easy transaction. We plan to use the unit for many years and will definitely contact you if we bid any similar equipment in the future.”
- Jim Darkes, Northern Lebanon County Authority
“To Whom It May Concern:
As a purchasing Agent with the City of Providence, I am always trying to find new vendors to work with. Being able to “shop” on-line enables me to work with new vendors and obtain lower prices. But often everything is done through emails and on-line, having to fill out credit applications and wait for the company to approve. There is seldom much one-on-one service. However, when I contacted Patriot Equipment for pricing on two compactors, I was pleased to get a quick response from Tim Underwood, the owner. He not only sent an email, he called personally. At the time he had two of the compactors I was looking for, in stock and at a sales price. He was good enough to put a “sold” sign on them until I could process our paperwork to place the order. He followed through every step of the way, even once the compactors were delivered – he checked in to be sure we were happy with them!
Basically it was a refreshing experience to work with Tim at Patriot; I will continue to obtain pricing from them on future orders, and hope we will be doing business with them again soon.“
- Lana Romano, Purchasing Agent II for the City of Providence, RI
“The equipment always arrives on time, well packaged, and in excellent shape. Tim has provided us with the best quality items and prices and we are very pleased to do business with him. Thank you for the excellent service!”
- John Avelar, GSG USA Texas
“Definitely a pleasure to deal with someone who does what he says.!!!! All your emails and telephone conversions and follow ups to make sure everything went as it was supposed to is greatly appreciated. Your down to earth manner and personal concern for my smooth Internet purchase of a $7000.00 piece of equipment was above and beyond any other local equipment purchases I’ve made in the past. It was a perfect deal, priced right and delivery from Calif. to N.Y. extremely quick. Hope we can do business again someday, and I’ll tell other contractors that I deal with about you and maybe get you some more business, no problem recommending you to anybody!!!!!!! Feel free to have anybody email me as a reference for you and your business.”
- Ron Blake, Blake Paving and Excavating
“Thanks a lot Tim! We really enjoy using the new Multiquip SP118 saw. It is a huge improvement over our Husqvarna FS400. Too bad I didn’t drop that thing off the pickup sooner Thanks for the excellent sale and letting me come early to pick it up!”
- Glenn Troyer, Ohio Soil Services of Canton, OH
“We have the Rammer. It arrived in good condition and we are very satisfied. We so appreciate the expedited shipping and your checking back with us! We will plan to do business with you in the future as well. Thanks!”
- Ben Lemmons, Deep Roots Landscaping of Manhattan, KS
“The compactor has arrived as scheduled, the wheels kit came a few days before. I would like to thank you for the expedited handling of my order and the thorough follow-up.”
- Martin Slanina, Monterey Bay Construction
“All is well with the rammer and it showed up exactly when you said it would. Thank you for making this sale easy for me and guiding me towards a machine that actually fit my need better than the one I originally called for. Not to mention the one you recommended was larger and actually a little less expensive. Thanks for your help and I look forward to doing business with you again in the future.”
- Kelly Munsch, Moore Control Systems
“We did receive the tamper, as promised. Only ran it for a few minutes today to try it out, but it seems fine. Thanks for the great follow up and quick service! “
- Ron Levinson, Basic Landscape
“I just wanted to let you know that out of all the online orders that I have placed, your company has really worked with me. You were very knowledgeable about the parts that I needed and really helped me with making decisions on what I needed. I will definitely let other contractors know about your website and how helpful and knowledgeable and courteous you are with the items that you sell. Thank you again for all that you did and I will definitely recommend your company in the future for any purchases.”
- Al Sprague